FREQUENTLY ASKED QUESTIONS

Our most commonly used material is white film, which gives the most vibrant colors in printed artwork.

For a product window, you'll need to use clear film. Clear film can also create translucent color effects in printed artwork.

For a shiny silver interior, you'll need to use metallized film. Metallized film can also create metallic color effects in printed artwork.

Our free sample pack includes all our materials and finishes to help you choose.

These films have the same basic material properties—the only difference is the tinting added to white film to make it opaque.

If you need a window or large unprinted area, use clear film. Otherwise, please use white film.

Mylar® is a specific BoPET material produced by DuPont Teijin Films. However, many people say "Mylar" to refer generally to metallic silver film.

We do offer a metallized film like this, although it's not Mylar® branded.

Yes! Windows require our clear film material.

We print a layer of opaque white ink first, then print the artwork on top—any areas without white ink will be clear windows. Your print file must include this white ink layer in addition to the regular artwork.

Please download the instructions to create a window on your design here.

These features have standard positions on our pouches, which are shown on our dielines:

• Tear notches are placed ⅞" below the top edge of the pouch on all sizes except S1, L13, and L14 (these small sizes have tear notches at ⅝" instead).
• Zippers are placed 1 ½" below the top edge of the pouch on all sizes except S1, L13, and L14 (these small sizes have zippers at 1 ¼" instead).
• Hang holes have their top edge ¼" below the top edge of the pouch on all sizes.
• Euro hang holes (25mm W x 10mm H) are not available on S1, L13, or L14 pouches—these small sizes can only fit round hang holes (5/16" diameter).

Due to our manufacturing process, the position measurements above can all vary up to 1/16" in any direction. This tolerance range is also shown in our dielines.

If you need these features moved, please specify the new positions in your Order Notes before checkout.

No, our zippers are push-to-close style. They do not have a slide.

We currently don't offer child-resistant zippers.

However, they may be available in the future! Please check back with us periodically.

Yes! Zippers (and all other pouch features) are added after printing.

Zippers are visible as a slightly raised line on the outside surface of the pouch, but they don't affect the readability of artwork.

However, if you want to avoid distortion, you can adjust your artwork to avoid the zipper area—our dielines show you where!

The best way to find the right pouch size is to physically test them with your product.

Our free sample pack includes all our standard sizes to help you choose the best fit.

We strongly recommend using a standard size that will work for your product, even if it's not quite a perfect fit. Our standard sizes have no minimums and a 5-business-day lead time.

We can manufacture custom sizes, but they will have a minimum quantity requirement (typically 5000) and a longer production lead time (typically 5–10 business days).

If you'd really like a custom sized pouch, please contact us at (612) 383-1960 or sales@thepkglab.com to discuss your project.

Yes! All our films are FDA approved for direct food contact.

For more details, you can check out our spec sheets here.

All our pouch films are high-barrier materials, which will help extend the shelf life of your product. However, there are many factors that affect a product's shelf life besides the packaging material.

For a full determination of shelf life, you'll need your product and packaging tested by a certified laboratory. We don't perform this kind of testing.

For more details, you can check out our spec sheets here.

Just one! We have no minimum order quantity on our standard pouch sizes.

Custom-size pouches will have a minimum order quantity (typically 5000).

Yes, once you have uploaded and added your first item to your cart, choose the "Add to my Order" button from shopping cart. You can then add additional print files separately to your cart.

For more information click HERE

Yes, but only for pouches with the same size and specifications (material, finish, zipper, and hang hole). You'll need to add each SKU seperately to your order which will create multiple line items in your shopping cart. A "multi-sku discount" will be automatically applied to your order.

For more information click HERE

Yes! We have no minimum order quantity for our standard sizes, so you can order a small sample run if you'd like—even a single pouch.

We have a Pricing Calculator for pouches that can give you an instant price for your order.

Pricing for all our standard stand-up and lay-flat pouches, as well as our rollstock film, is available on their respective order pages. The price will update automatically as you choose or change your options.

If you're interested in pricing for a custom size, please contact us at sales@thepkglab.com.

No. We print on a flat web of film, which is folded into pouches later in the production process through several additional manufacturing steps.

When placing your order, you can choose your desired production timing (1-5 business days).
The Packaging Lab guarantees we will produce your order in that amount of time.
If for any reason your order is not able to be produced within the timing you ordered,
we will expedite shipping to make up the time lost.

PLEASE NOTE: production timing starts when we have a print ready art file; daily cutoff time is 3pm Central;
excludes weekends and holidays.